All eBooks

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    EBOOKS

    Frequently Asked Questions

    Who will help me if I need technical support for my ebooks?

    Need more help?
    No problem.
    The amazing Bookfunnel team (real humans!) is here to help you out with all things eBook & technical support.

    Can I download the eBook file?

    No, but for a good reason:
    As a European provider of digital products, we are legally required to ensure the quality and currency of our eBooks for at least two years.
    This means specifically that we must be able to provide updates – whether for imprint information, accessibility features, or new legal requirements.

    That's why, just like major booksellers, we offer your eBooks in a convenient app library. Through Bookfunnel, you have access to your eBooks anytime, anywhere. You can read them on various devices, and we ensure you always have the most current version.

    ❤ A little note on this: I know some readers are used to downloads. But times are changing – not just technically, but legally. With our small, independent publisher, we can now offer you the same professional service as major providers, thanks to Bookfunnel.
    The great thing about Bookfunnel is that it's not just another isolated library app – thousands of independent publishers worldwide use it, making it a growing hub for independently published books. This not only makes us proud but gives you the assurance that your eBooks are always up to date and in good company.

    Where do I enter discount codes?

    You can enter one discount code per purchase. You will be prompted to enter it during the checkout process.

    Why should I consider buying an ebook on pre-order?

    We sell "direct first". That means that every title will be available in this store months before it will be made available anywhere else. Some items, like merchandise or even some books, will only be available here.

    In Germany, where we are, most of the books are required to follow fixed pricing laws. Therefore shops cannot give individual discounts on books.

    What we can do, is offer a reduced subscription price for subscribers ahead of the official publication.

    So if you buy a pre-order and subscribe to receive offers, then you'll get the ebook not only way ahead of time, but also with an officially reduced price.

    This way, you win TWICE!

    This is especially relevant for German titles.

    How will I get my eBook pre-order?

    Whenever you buy a pre-order file access will be granted instantly upon publication.

    You will also get an email with all the necessary details from Bookfunnel, so no worries: We will remind you of the launch and send you everything you'll need to access the eBook.

    As soon as the book is published, you will find the eBook in your personal Bookfunnel library.

    Don't have a Bookfunnel library yet?
    No problem!
    Our partner BOOKFUNNEL will send an access link to the email you used during the checkout process.

    You can also follow the link provided to you in the "Reader Login" section below.

    When will I get my eBook pre-order?

    Whenever you buy an ebook on pre-order file access will be granted instantly upon publication.

    You will also get an email with all the necessary details from Bookfunnel, so no worries: We will remind you of the launch and send you everything you'll need to access the eBook.

    As soon as the book is published, you will find the eBook in your personal Bookfunnel library.

    Don't have a Bookfunnel library yet?
    No problem!

    Our partner BOOKFUNNEL will send an access link to the email you used during the checkout process.

    You can also follow the link provided to you in the "Reader Login" section below.

    On which devices will I be able to read my ebooks?

    eBooks on Bookfunnel can be read on:

    • Kindle Fire tablets after 2015
    • Nook tablets after 2014
    • Kobo eReaders apart from Kobo Aura
    • Apple devices:
      Apple Books, iTunes, iPads, iPhones using a minimum of iOS 10+ (2016) (but most were upgraded to iOS 10 after 2012)
    • Android Tablets and Phones after Android 5.1 (2013)
    • your computer using the Chrome or Firefox browser.

    You CANNOT download your ebooks to the BookFunnel app or read on the browser from the following:

    • Any E-Ink devices, including Kindle Paperwhite, Touch, Voyage, Oasis, NOOK Glowlight, Kobo Aura.
    • Internet Explorer browser
    • Kindle Fire 1st Gen (2011)
    • NOOK Color (2010
    • NOOK Tablet (2011)
    • NOOK HD (2012)

    SOLUTION:
    If you have one of the above devices that will not allow the Bookfunnel app to run, simply install Chrome or Firefox on your computer, or read it on your smartphone!

    If you have a device not listed here, our technical partner Bookfunnel is constantly adding new ereaders to the list. In case of doubt, just email: help@bookfunnel.com or check https://getbookfunnel.com.

    Where will I find my eBook if I want to reread it?

    As soon as you buy an eBook from us, or, as soon as a pre-ordered eBook you bought is published, you will find this eBook in your personal Bookfunnel library.

    To read your eBook go to my.bookfunnel.com and log in with the email you used during your checkout process.

    If you purchased the eBook with your PayPal account, your login will be your primary PayPal email address.

    Still unsure? Need more help?
    No problem.
    Bookfunnel is here to help you out in all things eBook.

    Where do I find my bookfunnel library?

    You can find your ebooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase your ebook.

    If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

    READER LOGIN FOR EBOOKS

    my.bookfunnel.com 
    Remember to log in with the email you used during your checkout process.

    If you purchased the eBook with your PayPal account, your login will be your primary PayPal email address.

    More Questions?

    Please follow the link to check out our ever-expanding FAQ page.
    You will also find contact information on that page.